How payments work
All payments on GearLend are processed securely through Stripe. Renters pay through the platform at checkout, and gear owners are paid out to their connected Stripe account. GearLend never handles cash or off-platform payments for bookings.
What renters pay
At checkout, a booking total includes:
- The rental price for your shoot days
- GearLend's community fee, added to the rental price (see Understanding the community fee)
- A refundable security deposit (see Security deposits)
The full breakdown is always shown before you confirm a booking, so you know exactly what you're paying for.
What owners pay
GearLend takes a service fee from the rental price you set, deducted before your payout. The current fee is shown when you create a listing and again on each booking confirmation. See Understanding the service fee for how it's calculated.
Why fees apply
Fees fund the trust and safety infrastructure that makes peer-to-peer rentals of high-value equipment possible: identity verification, secure payment processing, customer support, and ongoing platform development. See Understanding GearLend fees for an overview of both fees.
Cancellations and refunds
If a booking is cancelled, how much of the rental price, community fee, and deposit you get back depends on who cancelled and how much notice was given. See Refunds & Cancellations for the full breakdown.