How payouts work

GearLend uses Stripe, a secure third-party payment processor, to handle payments and payouts across the platform. As a gear owner, you'll connect a Stripe account to your GearLend profile so you can receive payouts directly.

When you get paid

When a renter books your gear, GearLend collects the full rental payment upfront, including the security deposit. Your payout (the rental price minus GearLend's service fee) is released once the rental is underway or completed, depending on the booking.

Fees

GearLend takes a service fee from the rental price to cover the cost of running the platform, including payment processing, identity verification, and support. The exact fee is shown before you publish a listing and again at each booking, so there are no surprises. See Understanding the service fee for how it's calculated, or How payments work for a full breakdown of fees on both sides of a booking.

If a renter cancels with enough notice, no service fee is charged since you aren't paid anything. If a renter cancels close to pickup, you may still be paid part or all of the rental price as compensation, and the service fee applies to that payout as usual. See Understanding cancellation fees for the full schedule, or Cancelling a booking as a gear owner if you need to cancel a confirmed booking yourself.

Setting up Stripe

The first time you list gear, you'll be prompted to connect a Stripe account. This is a separate, one-time verification step handled directly by Stripe to confirm your bank details and identity for payout purposes.